Returns & Exchanges Returns & Exchanges

Just not feeling Frameless? Maybe you got it and said, "Hey, I'm missing a piece," or you got it and said, "Hey, I've got a piece broken," or even "Hey, there are too many pieces." Whatever the reason, we want to find out why, and if we can fix it, we will.

  • You realized that you ordered the wrong size
  • It arrived at your house with broken or damaged pieces
  • You're missing components
  • You never received your order
  • You just don't like it very much

Even if you don't see your reason on the list, let us know and we'll do everything to make it right to you.

Enjoy easy returns by mail.

Whether you made your purchase in a store, online or by phone, most customers can return merchandise to us directly via mail. Simply request a return via email. We will work with you to make sure you are happy with your Frameless product and experience.

Our Return Policy Specifics

Items must be returned within 30 days.
Return or exchange requests must be made via email.
Photos of the damaged or missing items must be sent with your request.
Most times Frameless may elect to just send a new replacement piece or full kit.
Shipping charges will be determined on a case by case basis when dealing with returns or exchanges.

Just not feeling Frameless? Maybe you got it and said, "Hey, I'm missing a piece," or you got it and said, "Hey, I've got a piece broken," or even "Hey, there are too many pieces." Whatever the reason, we want to find out why, and if we can fix it, we will.

  • You realized that you ordered the wrong size
  • It arrived at your house with broken or damaged pieces
  • You're missing components
  • You never received your order
  • You just don't like it very much

Even if you don't see your reason on the list, let us know and we'll do everything to make it right to you.

Enjoy easy returns by mail.

Whether you made your purchase in a store, online or by phone, most customers can return merchandise to us directly via mail. Simply request a return via email. We will work with you to make sure you are happy with your Frameless product and experience.

Our Return Policy Specifics

Items must be returned within 30 days.
Return or exchange requests must be made via email.
Photos of the damaged or missing items must be sent with your request.
Most times Frameless may elect to just send a new replacement piece or full kit.
Shipping charges will be determined on a case by case basis when dealing with returns or exchanges.

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